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Contact Us

Get in touch with our fines management team for assistance with your inquiries, payments, or account support.

Main Office

Address:
Level 12, 121 Exhibition Street
Melbourne VIC 3000
Australia

Phone: +61 3 9651 8000

Email: info@finesvic.gov.au

Customer Service

Fines Enquiry Line:
+61 3 9651 8111

Payment Support:
+61 3 9651 8222

Support Email:
support@finesvic.gov.au

Business Hours

Monday - Friday

8:30 AM - 5:00 PM

Saturday

9:00 AM - 1:00 PM

Sunday

Closed

Public Holidays

Closed

Urgent Matters

Court Date Queries:
+61 3 9651 8333

Enforcement Issues:
+61 3 9651 8444

Urgent Email:
urgent@finesvic.gov.au

Important Information

Online Services Available 24/7

Manage your fines online anytime through our secure portal. Pay fines, request payment plans, and update your details at your convenience.

Response Times

Phone inquiries: Immediate assistance during business hours
Email inquiries: Response within 2-3 business days
Urgent matters: Same day response guaranteed

Contact Us

Have questions about your fines or need assistance? Send us a message and we'll get back to you promptly.

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